1. Acceptance
By creating an account or using Quest-ly, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the app.
2. Eligibility & Age
You must be 13+ to use Quest-ly. In the EEA/UK, you must be 16+ (or have verifiable parental consent where permitted). We do not knowingly allow under‑13s.
3. Accounts
Keep your login credentials secure. One natural person per account. We may suspend or terminate accounts for violations, fraud, or risk to users. You can delete your account in‑app or by emailing [email protected].
4. App Permissions
Quest-ly may request:
- Camera/Microphone (proofs)
- Photos (uploads)
- Location (Local Area quests, Travel mode, inside-zone response eligibility checks)
- Notifications (reminders)
You can revoke permissions in device settings; some features may be limited.
Local Area quests are set by a map center and radius (up to 5 km). You may see Local Area quests when near the quest area. To submit a response to a Local Area quest, you must be inside the zone and we may use location checks to enforce this. Travel mode can temporarily enable quests for another city and can be turned off in settings.
5. User Content & License
You retain ownership of content you create or upload. By posting, you grant Quest-ly a non‑exclusive, worldwide, royalty‑free license to host, store, reproduce, display, and distribute your content within Quest-ly and for Quest-ly’s promotion (e.g., app store listings, screenshots, social posts) in connection with the service. You warrant you have the rights to post such content.
Feedback: You grant Quest-ly a perpetual, irrevocable, royalty‑free license to use feedback without obligation.
6. Acceptable Use & Safety
Prohibited:
- illegal acts/content; hate or harassment; exploitation; sexual content involving minors;
- doxxing; incitement to violence or self‑harm;
- spam, cheating, bots, scraping;
- IP infringement; malware;
- regulated or illegal goods/services; privacy violations.
Safety: Real‑world challenges carry risk. Participate at your own risk. Use common sense, follow local laws, wear appropriate protection, and do not attempt tasks beyond your ability. Quest-ly does not provide professional advice.
7. Leaderboards & Anti‑Cheat
We may audit activity, apply rate limits and repeated-action detection, run location consistency checks for Local Area quests, and limit features. We may invalidate, remove, or reset content, points, or ranks where manipulation or abuse is suspected.
8. Moderation & Appeals
We may remove content or restrict/terminate accounts at our discretion. Moderation may involve automated systems and human review, and automated systems may flag, restrict, or remove content. You may appeal decisions via [email protected].
9. Third‑Party Links & Venues
Quest-ly is not responsible for third‑party sites, venues, schedules, or conditions referenced in quests.
10. In‑App Purchases & Virtual Items
Some payments or top-ups are processed by Stripe. Purchases through the App Store/Google Play remain subject to their terms, including billing, refunds, and cancellations. Virtual items have no cash value and may be changed or discontinued.
11. Intellectual Property & Takedown
Report IP concerns to [email protected]. For copyright, send a DMCA‑style notice to [email protected]; we will respond under applicable law.
12. Disclaimers
THE APP IS PROVIDED “AS IS” WITHOUT WARRANTIES, TO THE MAXIMUM EXTENT PERMITTED BY LAW. Your consumer rights may vary by jurisdiction.
13. Limitation of Liability
To the maximum extent permitted, Quest-ly is not liable for indirect or consequential losses. Direct liability is limited to the greater of £100 or amounts you paid to Quest-ly in the last 12 months. Your statutory consumer rights remain unaffected.
14. Indemnity
You agree to indemnify and hold Quest-ly harmless from claims arising from your content or violations of these Terms.
15. Governing Law & Venue
These Terms are governed by the laws of England & Wales; courts of England have non‑exclusive jurisdiction. Consumers may bring claims in their country if mandatory law provides that right.
16. Changes
We may update these Terms. Material changes take effect after 14 days from in‑app notice (or sooner if required by law or for safety/security).
17. Miscellaneous
Severability; assignment; force majeure; entire agreement; no waiver unless in writing.